Icon | WhatsApp Contact Support

Aveta Cares,
We’re Here for You

Aveta's mobile care initiative, built to reach you anywhere

The team’s mission is to reach customers nationwide to address any issues that cannot be solved by local dealers.

The ACW initiative is a mobile service team that consists of one pick-up truck and three motorcycles, staffed by specially trained Aveta service professionals who are equipped to diagnose, troubleshoot, and resolve any technical issues that may arise.

Why Choose ACW?

Mobile Service

Our team travels directly to riders across Peninsular Malaysia, delivering hands-on technical assistance where it is needed most, no need to haul your bike anywhere.

Aveta Specialists

Every ACW technician is factory-trained with in-depth Aveta product knowledge and technical expertise.

Fast Emergency Response

Our team responds quickly, offering timely help and guidance in urgent situations

Coverage & Availability

The ACW service currently covers all of Peninsular Malaysia. Expansion plans for East Malaysia (Sabah & Sarawak) are currently underway.

KW Keat Wei Sdn. Bhd.
Chuan Keat Motor Trading Sdn. Bhd.
Aveta Malaysia
Ng Brothers Motor

Need Assistance on the Road?

Appointments can be made by calling the Aveta Customer Careline at +6012 503 5409.

A dedicated service facility introduced by Aveta Malaysia

Each ASC is equipped with specialized tools and equipment to ensure your motorcycle receives the care and attention it deserves.

To maintain the highest service standards, Aveta provides ongoing technical training to dealership mechanics, ensuring they are equipped with the knowledge and expertise to service all Aveta motorcycle models confidently and efficiently

Book Your Service Appointment

Start your stress-free ownership experience with Aveta Malaysia. Contact your nearest Aveta Service Corner (ASC) to make an appointment and keep your motorcycle in peak condition.

A reliable warranty programme for every Aveta owner

Every Aveta motorcycle comes with dependable warranty coverage, providing added confidence and peace of mind throughout your ownership journey. Our streamlined warranty process is designed to minimise waiting time, ensuring faster responses and efficient support whenever you need assistance.

Warranty Claim Steps

Step 1

Visit your nearest dealer or contact our helpline for assistance
Step 2

Checking process
Step 3

Claims submission
Step 4

Delivery of parts

What Does Our Warranty Covers

No. Categories Warranty Cover Guideline
1 Engine Component / Related With Engine 2 Years / 20,000km
*1 Year / 10,000km for VTM250
Based on registration date (For scooter segment exclude belting and roller).
2 Chassis Component / Related With Chassis 3 Months Based on registration date
3 Body Part Components (including the suspension and exhaust systems) 1 year or 10,000 km, whichever comes first. NIL
4 Electrical Component 1 Year / 10,000km
*1 Year for VTM250
Based on registration date
5 Wear & Tear Based on a Case-by-case basic Subject to case-by-case approval
6 Battery 6 Months The warranty covers defects arising from manufacturing faults only, under normal use and proper maintenance.

View Full Warranty Guide

Explore the complete warranty terms, coverage and claim process for your Aveta motorcycle.