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Aveta Motor Malaysia Enhances Customer Experience With Expanded Aveta Care On Wheels Network – Aveta Care On Wheels Network

Kuala Lumpur, Malaysia – Aveta Motor Malaysia is reinforcing its commitment to riders by expanding its Aveta Care on Wheels mobile service programme, ensuring faster, more accessible, and more reliable aftersales support for customers across Peninsular Malaysia.

At the heart of this expansion is a simple priority: making it easier for Aveta riders to get the help they need, wherever they are. By integrating selected Preferred Plus dealers into the mobile service network, Aveta is bringing professional aftersales care closer to its customers—reducing downtime and improving peace of mind throughout the ownership journey.

 

To further strengthen response capabilities, Aveta has expanded its mobile aftersales fleet to a total of six units across Peninsular Malaysia, with the support of its Preferred Plus dealers. This expansion widens service coverage and enables faster on-ground assistance, ensuring riders receive timely support without the hassle of travelling long distances or experiencing extended waiting times.

Mobile aftersales support and courtesy bike services are now available across all participating dealers within the covered regions, ensuring a consistent and convenient support experience for customers.

Under the expanded network, KW Keat Wei Motor will support riders across Kedah, including Alor Setar, with coverage extending to Perlis. Further strengthening northern coverage, CKT Motor will serve riders from Sungai Petani and surrounding areas, across Penang and Perak. In the south, NG Brothers Motor will support riders in Southern Johor, covering areas from Simpang Renggam up to Johor Bahru and nearby areas.

These services are delivered in close collaboration with Aveta’s Preferred Plus dealers, who support both the mobile service units and courtesy bike offerings. This partnership enables Aveta to scale its service capabilities more effectively while maintaining a consistent, high-quality customer experience across all touchpoints.

 

Together with Aveta’s in-house mobile service team, which continues to support the Central Region, Malacca, and the East Coast, the programme now delivers more seamless and comprehensive nationwide coverage.

“The expansion of Aveta Care on Wheels is ultimately about our customers,” said Steven Lim, Group Managing Director of Aveta Motor Malaysia. “We understand that ownership goes beyond the purchase of a motorcycle—it’s about the confidence and support riders receive every day after. By working closely with our Preferred Plus dealers, we’re making our services more accessible, more responsive, and more aligned with what our customers truly need.”

This initiative is part of Aveta’s broader mission to build a dependable and customer-first ownership ecosystem. By combining internal expertise with trusted dealer partnerships, Aveta is not only expanding its service network but also strengthening the overall ownership experience.

As Aveta continues to grow in Malaysia, the brand remains focused on delivering more than just quality motorcycles—it is committed to standing by its customers every step of the journey, ensuring that every ride is backed by care, convenience, and confidence.

 

For assistance or service enquiries, customers may contact the centralised Aveta Careline at 012-503 5409, ensuring help is always just a call away.